Failover procedure in CA SDM Advanced Availability environment failed

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Article ID: 130700

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

In Service Desk with Advance Availability, after modifying the schema, and attempting the fail over the following error occurs: 

started failed, rc=2 

Cause

The windows account that attempted the fail over did not have full administrator rights to the machine. 

Environment

Service Desk 14.1 or higher

Resolution

Open the CMD window with Run as administrator to ensure the execution of the fail over command with full admin rights to the machine.

Additional Information

How to Modify Schema Using Web Screen Painter