Reports scheduled via Advanced Reporting emails invalid link

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Article ID: 130678

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Reports scheduled via Advanced Reporting sends an email where the URL link is going to the CSA address for the report content.

Cause

Clarity PPM URL have been updated in the application tab within CSA.

Environment

Clarity 15.3
Jaspersoft server 7.1

Resolution

Advised client to run command admin update jasperParameters to resolve problem.