How to delete CEM incident

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Article ID: 130642

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction



Please tell me how to delete "Incident" in "CEM"-"Incident Management".
If the deletion method is different on the CEM screen and APM DB, please tell us both.

Environment

APM 10.x CEM

Resolution

In the "CEM"-"Incident Management" "Incident" screen, For resolved or old incidents, to the left of the incident By checking the check box and clicking the "Close" button It can change the status of an incident to "closed".
By setting the condition to display the incident whose status is "Open" Incidents that have been "closed" will not be displayed.

Additional Information

Defining Incident-Related Settings