How to delete CEM incident
Article ID: 130642
Updated On:
Products
APP PERF MANAGEMENT
CA Application Performance Management Agent (APM / Wily / Introscope)
CUSTOMER EXPERIENCE MANAGER
INTROSCOPE
Issue/Introduction
Please tell me how to delete "Incident" in "CEM"-"Incident Management".
If the deletion method is different on the CEM screen and APM DB, please tell us both.
Environment
APM 10.x CEM
Resolution
In the "CEM"-"Incident Management" "Incident" screen, For resolved or old incidents, to the left of the incident By checking the check box and clicking the "Close" button It can change the status of an incident to "closed".
By setting the condition to display the incident whose status is "Open" Incidents that have been "closed" will not be displayed.
By setting the condition to display the incident whose status is "Open" Incidents that have been "closed" will not be displayed.
Additional Information
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