SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceKNOWLEDGE TOOLSCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
The HTTP page from the REST WS load all the methods but for some reason, SOAP UI or any other Web services utility, only show the rest_access method.
The option @NX_REST_WEBSERVICE_RESOURCES_TO_EXPOSE was installed only with the value "rest_access" which reduced the list of REST web services that can be used to "rest_access".
Service Desk 14.1 or higher
1. Log in SD with an administrator account. 2. Go to the administration tab->options manager->Web Services->REST_WEBSERVICE_RESOURCES_TO_EXPOSE . 3. Click on it and uninstall it, then the SD services need to be restarted. 4. Once the SD server is restarted test with SOAP UI.