What tables store the information that is gathered during the installation process of Service Management applications?
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What tables store the information that is gathered during the installation process of Service Management applications?

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Article ID: 130618

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Updated On:

Products

CA Service Desk Manager CA Service Management - Service Desk Manager

Issue/Introduction



What tables store the information that is gathered during the installation process of Service Management applications like Service Desk Manager (SDM) and Service Catalog (SC)?

Environment

Service Management 17.x
Service Desk Manager (SDM)  17.x
Service Catalog (SC) 17.x

Resolution

The tables below are used to stored the information typed and used during the installation and/or upgrade process.

al_cdb_configurationparameters
al_cdb_componentinstallstate