What tables store the information that is gathered during the installation process of Service Management applications?

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Article ID: 130618

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



What tables store the information that is gathered during the installation process of Service Management applications like Service Desk Manager (SDM) and Service Catalog (SC)?

Environment

Service Management 14.1 or higher
Service Desk Manager (SDM)  14.1 or higher
Service Catalog (SC) or higher

Resolution

The tables below are used to stored the information typed and used during the installation and/or upgrade process.

al_cdb_configurationparameters
al_cdb_componentinstallstate



 

Additional Information

Installing Service Management