CA XCOM scheduler xcomd fails with "ERROR: Could not open file 'xcom.glb' for reading (access denied)"
Article ID: 130592
CA XCOM Data TransportCA XCOM Data Transport - WindowsCA XCOM Data Transport - Linux PCCA XCOM Data Transport - z/OS
CA XCOM 11.6 scheduler xcomd fails to start with following error:
ERROR: Could not open file 'xcom.glb' for reading (access denied). 2019/04/03 12:03:23 PRG=xcomd PID=8599 XCOMU0473E Error(s) parsing xcom.glb; xcomd cannot start.
Script FAILED: Starting XCOM daemon
The file xcom.glb is owned by the root user and has permissions -rwxrwxrwx
The XCOM code does not directly use directory "/opt/CA/XCOM/config" to locate the xcom.glb file. Rather it uses symbolic link "/usr/spool/xcom/config -> /opt/CA/XCOM/config" to locate the file. It was found that the symbolic link was missing.
XCOM 11.6 Red Hat Enterprise Linux 7.6
After creating the symbolic link "/usr/spool/xcom/config" the xcomd startup problem was resolved: ln -s /opt/CA/XCOM/config /usr/spool/xcom/config