NMS Message Receiver crashes BG service with OOM when attempting to read NMS messages exponentially growing in size with old data never cleared

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Article ID: 130529

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

When we open the heap dump we can see:
Thread: NMS Message Receiver that attempts to read in unread messages in quantities of 300 per page

The messages sent are growing in size with repeated payloads. 
 

Environment

Release: 15.3,15.4,15.4.1,15.5,15.5.1,15.6,15.6.1
Component:

Resolution

Caused by DE48493, fixed in 15.7