NMS Message Receiver crashes BG service with OOM when attempting to read NMS messages exponentially growing in size with old data never cleared
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Article ID: 130529
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Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
When we open the heap dump we can see:
Thread: NMS Message Receiver that attempts to read in unread messages in quantities of 300 per page
The messages sent are growing in size with repeated payloads.
Environment
Release: 15.3,15.4,15.4.1,15.5,15.5.1,15.6,15.6.1
Component:
Resolution
Caused by DE48493, fixed in 15.7
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