Active Directory (AD) Groups are not synchronized correctly

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

I am using IM 14.2 version which Cumulative Patch (CP) lower than CP4 and noticing that users are losing a lot of Active Directory (AD) Group memberships. It is unexpected behavior on user synchronization to AD endpoint. AD Groups memberships are not synchronized properly.

Cause

This is a known bug recorded in DE407321.

Environment

14.2 CP1, 14.2 CP2 or 14.2 CP3

Resolution

At the time this KD article is created, we have available hot-fix. Please raise a Technical Support Ticket and request for hot-fix for DE407321.

This issue is targeted to be addressed in upcoming 14.2 CP4.