Clarity PPM: Export to Excel Functionality on Hierarchy tab

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Is there is a way to change the export to excel function on the hierarchy tab to export in the order that is displayed on Clarity screen rather than alphabetically?

There is manual effort to reorder the projects as they appear in Clarity. 
 

Cause

The Hierarchy tab will sort only in ascending or descending order as the sorting is configured by what is dislayed in the Configure > Multisort page.


 

Environment

Release:
Component: PPMPRD

Resolution

This is working by design as what already appears in the Hierarchy tab is what is exported.

 

Additional Information

If this area needs to be enhanced, this will need to be an enhancement request.
https://comm.support.ca.com/kb/how-to-create-an-idea-on-ca-ppm-global-user-community-website/kb000018799