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Enterprise Dashboard not starting - Unable to start internal database after 3 attempts, giving up


Article ID: 130494


Updated On:


CA Application Test CA Continuous Application Insight (PathFinder)


We are not able to start the Enterprise Dashboard after the IP address of the server was modified.
When executing the standalone process we see the following exception:
Locale: en_US 
Setting System.out and System.err to: UTF-8 
DRADIS_HOME set to: /opt/DevTest/ 
Temporary directory is: /opt/DevTest/lisatmp_dir 
Logging to: /opt/DevTest/lisatmp_dir/enterprisedashboard.log 
Configuring logging from: /opt/DevTest/ 
java.lang.NullPointerException: Cannot invoke method startsWith() on null object 
at org.codehaus.groovy.runtime.NullObject.invokeMethod(

In the enterprisedashboard.log file we see the following error:
 ERROR - Unable to start internal database after 3 attempts, giving up 


All supported DevTest releases.


Edit the /etc/hosts file, on Linux, or C:\Windows\System32\Drivers\etc\hosts, on Windows, of your DevTest server and add the new IP address and host name of your server.
Restart the DevTest services.