Financial Department lookup in Resource slow Performance Issue when clicking Browse Icon after clearing Financial Department Value

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Article ID: 130452

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

When clicking browse in the Financial Department lookup (after clearing out the Financial Department value) it takes around 2-5 minutes. 

Steps to Reproduce:

1. In PPM, go to Home->Resources 
2. Click on a Resource and select the Properties drop down then 'Financial' 
3. Remove value on the Financial Department 
4. Click on the browse icon next to Financial Department 

Expected Results: A list of Financial Department to select from appears within a few seconds or less 

Actual Results: It takes 2-5 minutes for the Financial Department window to appear 

Cause

This is caused by DE48469

Environment

PPM version 15.5.1

Resolution

Open. Defect is target for resolution in future release.