Financial Department lookup in Resource slow Performance Issue when clicking Browse Icon after clearing Financial Department Value
book
Article ID: 130452
calendar_today
Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
When clicking browse in the Financial Department lookup (after clearing out the Financial Department value) it takes around 2-5 minutes.
Steps to Reproduce:
1. In PPM, go to Home->Resources 2. Click on a Resource and select the Properties drop down then 'Financial' 3. Remove value on the Financial Department 4. Click on the browse icon next to Financial Department
Expected Results: A list of Financial Department to select from appears within a few seconds or less
Actual Results: It takes 2-5 minutes for the Financial Department window to appear
Environment
PPM version 15.5.1
Cause
This is caused by DE48469
Resolution
Open. Defect is target for resolution in future release.