APM 10.7 Installer User Interface Mode Not Supported
Article ID: 130439
Updated On:
Products
APP PERF MANAGEMENT
CA Application Performance Management Agent (APM / Wily / Introscope)
CUSTOMER EXPERIENCE MANAGER
INTROSCOPE
Issue/Introduction
Getting the Error below when installing
Red Hat Enterprise Linux Server release 7.4 (Maipo)
O/S Version: 3.10.0-693.21.1.el7.x86_64 #1 SMP Fri Feb 23 18:54:16 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
$ ./introscope10.7.0.45linuxAMD64.bin
Preparing to install
WARNING: /tmp does not have enough disk space! Attempting to use /opt/SA for install base and tmp dir.
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
Launching installer...
=======================================================
Installer User Interface Mode Not Supported
Unable to load and to prepare the installer in console or silent mode.
=======================================================
Red Hat Enterprise Linux Server release 7.4 (Maipo)
O/S Version: 3.10.0-693.21.1.el7.x86_64 #1 SMP Fri Feb 23 18:54:16 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
$ ./introscope10.7.0.45linuxAMD64.bin
Preparing to install
WARNING: /tmp does not have enough disk space! Attempting to use /opt/SA for install base and tmp dir.
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...
Launching installer...
=======================================================
Installer User Interface Mode Not Supported
Unable to load and to prepare the installer in console or silent mode.
=======================================================
Cause
The local.conf file is missing on the system RHEL 7.4
Environment
APM 10.7 SP2
Red Hat Enterprise Linux Server release 7.4 (Maipo)
O/S Version: 3.10.0-693.21.1.el7.x86_64 #1 SMP Fri Feb 23 18:54:16 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
introscope10.7.0.45linuxAMD64.bin
Red Hat Enterprise Linux Server release 7.4 (Maipo)
O/S Version: 3.10.0-693.21.1.el7.x86_64 #1 SMP Fri Feb 23 18:54:16 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
introscope10.7.0.45linuxAMD64.bin
Resolution
Manually create the local.conf file
Create it if the file does not exists), then restart the installer.
<?xml version='1.0'?>
<!DOCTYPE fontconfig SYSTEM 'fonts.dtd'>
<fontconfig>
<alias>
<family>serif</family>
<prefer><family>Utopia</family></prefer>
</alias>
<alias>
<family>sans-serif</family>
<prefer><family>Utopia</family></prefer>
</alias>
<alias>
<family>monospace</family>
<prefer><family>Utopia</family></prefer>
</alias>
<alias>
<family>dialog</family>
<prefer><family>Utopia</family></prefer>
</alias>
<alias>
<family>dialoginput</family>
<prefer><family>Utopia</family></prefer>
</alias>
</fontconfig>
Create it if the file does not exists), then restart the installer.
<?xml version='1.0'?>
<!DOCTYPE fontconfig SYSTEM 'fonts.dtd'>
<fontconfig>
<alias>
<family>serif</family>
<prefer><family>Utopia</family></prefer>
</alias>
<alias>
<family>sans-serif</family>
<prefer><family>Utopia</family></prefer>
</alias>
<alias>
<family>monospace</family>
<prefer><family>Utopia</family></prefer>
</alias>
<alias>
<family>dialog</family>
<prefer><family>Utopia</family></prefer>
</alias>
<alias>
<family>dialoginput</family>
<prefer><family>Utopia</family></prefer>
</alias>
</fontconfig>
Additional Information
Feedback
Powered by
