Clarity PPM: Display Issue with Phoenix UI Theme

Article Id: 130395

Status: Published

Updated On: 05-04-2019 13:44

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

The Phoenix UI incorrectly shows in three different columns for some pages. For other pages, the entire page does not display and there is no option to scroll.

What could be causing this issue?

Environment:

Release:
Component: PPMSTU

Resolution:

This issue may occur if a javascript file has been customized on the server. To get the Phoenix UI to display as expected, this script needs to be replaced with the out of the box version applicable to the PPM version where this issue is occurring.