CA Identity ManagerCA Identity GovernanceCA Identity Portal
Issue/Introduction
How can I read the Provisioning Server's etanotify log?
Environment
Release: Component: IDSVA
Resolution
For troubleshoooting of problems it is recommended to have the Provisioning Server's Notification Log set to Level of DEBUG. This is configured within the Provisioning Manager under the System\Identity Manager Setup settings and is written to the etanotify log file on the Provisioning Server.
When reviewing the etanotify log the first column represents the date and the second column represents the time. The third colum is the thread ID (i.e. TID).
In the below example we see that there was a Modify of a Provisioning User originally performed on 4/2/2019 at 11:40:38 but that we are not sending it to the IM Server until 11:47:36 as the inbound notifications are not a real-time system. We can see that the modify was to change the Provisioning User's eTTitle value from Old_Title to New_Title and it was sent to the IM Environment called identityEnv which is hosted on IM_HOST on port 8080 and that the IM Server accepted the inbound notification successfully and that the notification was deleted from the Provisioning Repository's notify DSA.