Reporting Alarm table is not synchronized when one landscape is down

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Article ID: 130358

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Updated On:

Products

CA Spectrum

Issue/Introduction

SRM (Spectrum Report Manager) stops synchronizing the alarm table when a landscape is down or an Archive Manager is unresponsive

Environment

CA Spectrum

Resolution

There will be a separate process/thread for each landscape. All these threads are synchronized and handled with a common job queue. 
While processing records/alarms, if there is any error/issue occurred that attenuates the current handler job then it will halt the current process and also notifies the other jobs to stop processing records until it resolves the error/issue. 

This is the existing behavior and it has been there for a long time. There are no architectural changes to this processing. This Handler job is common for other bucket handler jobs also (i.e NCM, SPM... etc). 

Yes, If a landscape is down then it will wait until that landscape is up and reachable then it will start processing the rest of the buckets.