Unable to get 10.7 agent to work with confluence 6.3.2
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Unable to get 10.7 agent to work with confluence 6.3.2

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Article ID: 130308

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

Cannot get the 10.7 agent to work with Confluence 6.3.2.
Getting the following error:
Error: Could not find or load main class org.apache.xml,org.apache.xml.*,javax.xml,javax.xml.*,com.sun,com.sun.*,org.apache.xalan,org.apache.xalan.*,org.apache.juli.*

Below is the CATALINA_OPTS:
CATALINA_OPTS="-javaagent:/apps/confluence/Wily10.7/wily/Agent.jar -Dcom.wily.introscope.agentProfile=/apps/confluence/Wily10.7/wily/core/config/IntroscopeAgentconfluencetst.profile -Dcom.wily.autoprobe.logSizeInKB=2000 -Datlassian.org.osgi.framework.bootdelegation=com.wily,com.wily.*,sun.*,org.w3c.*,org.xml.sax.*,org.apache.xerces.*,com.sun.org.apache.xalan.*, org.apache.xml,org.apache.xml.*,javax.xml,javax.xml.*,com.sun,com.sun.*,org.apache.xalan,org.apache.xalan.*,org.apache.juli.* -Djavax.xml.parsers.DocumentBuilderFactory=org.apache.xerces.jaxp.DocumentBuilderFactoryImpl -Djavax.xml.transform.TransformerFactory=org.apache.xalan.processor.TransformerFactoryImpl"

added the org.apache.juli.* due to previous failing of the JVM with logging errors.

Environment

Release:
Component: APMISP

Resolution

Please set the following properties in IntroscopeAgent.profile to false:

introscope.agent.deep.entrypoint.enabled=false
introscope.agent.automatic.backend.detection.enabled=false

The below property is a hidden property.
Please set this to true.

introscope.agent.deep.entrypoint.shutdown=true

Also we suggest to comment FileSystemTracing from toggles-full.pbl/toggles-typical.pbd
Example:

#TurnOn: FileSystemTracing