Robot Metrics are not visible in USM portlet in UMP
Article ID: 130291
DX Infrastructure Management
Some servers where UIM robot is running are not visible in UMP USM portlet
These Robot servers were cloned off the other Robot image.
As a result, "robot_device_id" is duplicated.
In discovery_server probe debug log, it shows "robot is getting ignored.
WARN com.nimsoft.discovery.server.nimbus.scan.RobotWithDuplicateDeviceIdPruner - 2 active robots have the same robot_device_id: 'XXXXXXXXXXXXX'.
WARN com.nimsoft.discovery.server.nimbus.scan.RobotWithDuplicateDeviceIdPruner - Keeping robot '/XXX/YYY/AAA'. IP: 'X.X.X.X'. Created time: 'XXX'.
WARN com.nimsoft.discovery.server.nimbus.scan.RobotWithDuplicateDeviceIdPruner - Ignoring robot '/XXX/YYY/BBB'. IP: 'Y.Y.Y.Y'. Created time: 'XXX'.
Run "_reset_device_id_and_restart" callback in all of the problematic robot servers.
Here is detailed instruction.
1. Identify Robot name where problematic.
2. Open IM, highlight controller probe and press CTRL+P
3. Turn on "Expert Mode" (See screenshot to turn on Expert Mode)
4. Select "_reset_device_id_and_restart" callback from commandset dropdown.
5. Execute (Green button)
If there are too many Robot servers need to work, you can automate the probe utility in command format.
See attachment for an example in Windows.