Speed up the collect of Asset Registration data

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

When a computer has a new IP address (for example when computer changes from cable network to wifi, or connects to a VPN), caf register command is executed.
New registration data like IP address is sent and stored in cserver database on scalability server.

This new registration data is collected by the Engine during execution of scalability server collect job, but this could take time if engine is busy with collect of AM inventory data files.

This could cause some problems as current IP address of computers may not be updated in the database quickly.

Environment

Client Automation - All versions

Resolution

To speed up the collect of asset registration data, following solution could be implemented :

1- Create a new Engine. (Example : Collect_Registration). Right click on SystemEngine and select "Create New Instance..."
 

Then give a name (ex: Collect_Registration) and click OK. The new engine is created.
 

2- For every "Scalability Server Collect Job", do this :
 

- Click on a collect job to open the properties
- Click on tab Collect and move the task "Asset Registration" to the right list "Available Tasks" :
 

- Select new Engine created in step 1. Then click on "Add New Task" link :
 

- In New Task Wizard, select "Collect" Task type :
 

 

- In Task Name put a name. Example : SSName Collect Registration :
 

- Put only "Asset Registration" in the "Selected Tasks" list.
All others Task should be put on the left list "Available Tasks" :
 

 

- In Scheduling option, make sure that "Generally Scheduled to run always" is set.
 

 

- Click Finish button. The new Collect Task is created on new Engine.
 

- Repeat these steps for all others SS Collect job.