12.1 Web Viewer - Modifying the recall Messages

Products

• Output Management Document Viewer
• Output Management Web Viewer

Issue/Introduction

Cumulative build 197 for CA Output Management Web Viewer v12.1. contained an enhancement allowing this message to be changed.:

"This report is currently off-line. Should this report be made available on-line? This may take up to 30 minutes."

 

How to modify the message "This report is currently off-line. Should this report be made available on-line? This may take up to 30 minutes."

Environment

Release:
Component: WBVLUW

Resolution

Yes. General Instructions are in the StringOverrides.properties file found in the C:\Program_Files\CA\CA_OM_Web_Viewer\apache-tomcat-8.5.24\webapps\CAOMWebViewer12\config\ (or similar path) file.

 

Additional Information

1. Cumulative Build 197 is required. 
2. Copy the StringOverrides.properties file from C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-8.5.24\webapps\CAOMWebViewer12\config  to C:\Program Files\CA\CA_OM_Web_Viewer\config
3. You will see at the bottom of this file.
   1. #-----------------------------------------------------------------------------------
      #Message: rptOfflineWaitDurationMessage
      # Purpose: Text of  message issued when a user want to browse an off-line
      #                     report and the report can be placed on-line.
      #rptOfflineWaitDurationMessage=This report is currently off-line.  Should this report be made available on-line?  This may take up to 30 or more minutes.
      #-----------------------------------------------------------------------------------
      #Message: recallReportConfirmMessage
      # Purpose: Text of message issued when a user after a user recalls an
      #           off-line report and confirms the wait wime
      #recallReportConfirmMessage=Your request to retrieve this report on-line has been submitted.  It may take up to 30 minutes.
4. Edit the StringOverrides.properties file now in the  C:\Program Files\CA\CA_OM_Web_Viewer\apache-tomcat-8.5.24\webapps\CAOMWebViewer12\config and uncomment and change these 2 lines at the bottom of the file to read, for example
   1. rptOfflineWaitDurationMessage=This report is currently off-line.  Should this report be made available on-line?  This may take up to 5 or more minutes.  
   2. TherecallReportConfirmMessage=Your request to retrieve this report on-line has been submitted.  It may take up to 5 minutes.
5. By uncommenting the lines: rptOfflineWaitDurationMessage and Message: recallReportConfirmMessage are changed so that the preferred messages are displayed in place of the ones referencing the "30 Minutes", for example
6. Finally, don't forget that if you apply another update Build to this Web Viewer, you will also have to move the modified StringOverrides.properties file again so your change remains in effect.