Error Message "ciGetCachePath - NIM_ROOT not set"

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Article ID: 130223

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

In the data_engine.log file we are getting the error message:

ciGetCachePath - NIM_ROOT not set!

 

Cause

The  NIM_ROOT environment variable is not set in the controller configuration (Setup->Environment Tab).
 

Environment

UIM 8.x
UIM 9.x

Resolution

.Please set NIM_ROOT=<$nimroot of robot installation> as an environment variable in the controller configuration (Setup->Environment Tab).
After changing this, restart the robot so the environment variables are getting reloaded.