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Clarity PPM: Transaction Entries not showing on Project Team

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Article ID: 130210

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

There are transaction entries which are entered, but do not show as Actuals on the Project Team, Task,  or Open Workbench.
Why are they not backposting to the project side?

 

Cause

The scheduling and timing of the required jobs could be out of order.
 

Environment

Release:
Component: ODPRD

Resolution

If these are from timesheets run the jobs in this order:

 

Please ensure the following jobs are ran in the following order when manual transactions/XOG are entered.
1. Post Transactions To Financials
2. Post To WIP
3. Import Financial Actuals

 

If these are manual financial transactions all you need to do is

1. Post to WIP

2. Import Financial Actuals