vApp Provisioning Servers showing Clock Offset warning

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal

Issue/Introduction

Receiving a warning [WARN] clock offset of (IP Address) is -98 seconds - CA Directory replication might fail.

 

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Environment

Release: CAIDMB99000-14.1-Identity Manager-B to B
Component:

Resolution

Whenever a vApp node boots it will sync its time with the host it runs on and won't sync again until next boot (just like any ordinary server).
There are several ways to implement constant time sync in an environment and it is based on your requirements and preferences:


If you want to implement a node's constant sync against its VMware host, you should Install VMWare tools.
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-2/virtual-appliance/configuring-virtual-appliance.html#concept.dita_e051b2ab7d7bc1a0afe6e0fd556b3e338354acf3_InstallVMwareTools


If you wish to sync the nodes directly against an ntp server, you might use this guide to Configure Time and Network Time Protocol.
https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-2/virtual-appliance/configuring-virtual-appliance.html#concept.dita_e051b2ab7d7bc1a0afe6e0fd556b3e338354acf3_ConfigureTimeandNetworkTimeProtocol