Disk information and statistic data incorrectly displayed at usm device detail page

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Article ID: 130172

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

At UMS at device Details page , [Free Disk] column display value in MB with % symbol at the end instead the percentage value.

Also at right side metrics statistic reports get grayed-out.


Problem
 

Environment

UIM 8.51 SP1 
ump_usm_8.5.2_HF15 fix applied 
cmd 6.34 
controller 7.93 

Resolution

Request to support ump_usm 8.52 Build: 28832 Dated: 2019-02-27T12:22:10Z or higher 

Then follow these steps to deploy it: 

1. Deactivate wasp probe in UMP Robot. 
2. In UMP Robot, move <UIM>/probes/service/wasp/work/* to other folders for backup. 
3. In UMP Robot, move <UIM>/probes/service/wasp/webapps/USMfolder to any other folder for backup. 

(*) Do not touch <UIM>/probes/service/wasp/webapps/*.war 

4. In the Primary HUB Robot, backup <UIM>/archive/ump_usm.zip 
5. Add the provided patch (ump_8.5.2_usm.zip) to archive using IM/Adminconsole. 

(*) If you get "override existing archive ?" prompt, proceed with Yes. 

6. Deploy the packages (ump_usm 8.5.2 version) to UMP Robot. 

(*) Verify the below files in UMP Robot has been updated. 

<UIM>/probes/service/wasp/webapps/USM.war 

7. Activate wasp probe in UMP Robot. 
8. Clear out your browser cache and verify if issue is resolved.

Attachments

1558688290415000130172_sktwi1f5rjvs16fiy.png get_app