FT hangs when transferring thousands of files

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Article ID: 130170

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

FT of 50.000-100.000 files or more freezes in status "Connecting" 

This happens in 1-out-of-2 to 3 transfers.

In rare cases the files are transferred but the agent hangs.

Environment

This behavior has been observed on Unix Agents only

Resolution

Solution: 
Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Agent

Automation Engine v12.1.5 2019-05-20
Automation Engine v12.2.3 2019-06-04
Automation Engine v12.3.0 2018-06-28
Automation Engine v12.1.4HF1- Available
Automation Engine v12.2.2HF2 - Available