PIM(SAM) All: password does not change at SAM Account after check in

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Article ID: 130163

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Updated On:

Products

CA Virtual Privilege Manager CA Privileged Identity Management Endpoint (PIM) CA Privileged Access Manager (PAM)

Issue/Introduction



2 user check out at same Privileged Account in same time.
And 1 user check in Privileged Account which is configured password change at check-in.
But password does not change.
After antoher user check in Privileged Account, password is changed.

Environment

First reported the problem is following environment:
OS Windows Server
Prod: CA Privileged Identity Manager r12.9 SP2 for SAM.

Resolution

It works as design.
If 2 users check-in same user, password is changed at last user complete check-in.
If Privileged Account is configured password change at check-out, password is changed at first user check-out.