Messages error: Version=1 EventType=APPCRASH EventTime=131974994841632795 ReportType=2 Consent=1 ReportIdentifier=3c6cc78e-4a82-11e9-80dc-005056866177 IntegratorReportIdentifier=3c6cc78d-4a82-11e9-80dc-005056866177 NsAppName=nfrtreaper.exe Response.type=4 Sig[0].Name=Application Name Sig[0].Value=nfrtreaper.exe ... UI[8]=nfrtreaper.exe stopped working and was closed UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available. UI[10]=&Close LoadedModule[0]=E:\CA\NFA\netflow\bin\nfrtreaper.exe ... AppName=nfrtreaper.exe AppPath=E:\CA\NFA\netflow\bin\nfrtreaper.exe NsPartner=windows NsGroup=windows8
Cause
This problem is relates with Alert definition: Flow alert on all interfaces causes Reaper service to stop and will not start and create application error until the alert has cleared from the harvester.trap_definitions table.
Environment
NFA 9.5
Resolution
Check on Harvester machine: mysql use harvester select * from trap_definitions;
And on Console machine mysql use reporter select * from trap_definitions;
Remove this Alert definition on NFA web page/Administration/Alerts Description "h interface" or use this command:
Check again on both NFA Console and Harverster machines: select * from trap_definitions;
Note: You can force the remove with this command: delete from trap_definitions where TrapName = 'nnnnn'; ---> Where nnnnn is the TrapName from select * from trap_definitions output Run this command on Console and Harverster machines