Unable to submit create user due to missing required attribute

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Article ID: 130126

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal

Issue/Introduction



Users in Provisioning but not IM.  

etanotify.log:

20190227:123324:TID=f10b70:A: ALERT: Payload rejected by IMS: Unable to submit create user due to missing required attribute. Missi 
20190227:123324:TID=f10b70:A:+ng attribute: givenName 
20190227:123324:TID=f10b70:A: Payload: 
20190227:123324:TID=f10b70:A: <Request> 

Environment

Release:
Component: IDMGR

Resolution

As user shows up in Provisioning but not IDM this is an inbound synchronization issue.  

A required attribute not being sent by IM. In this case its the required field "given name." 

This global user is missing this attribute.

If E&C you would need to create a dummy test for given name to meet the requirement. 

If manual then its missing the given name. Give it given name and run the sync again.