Unable to submit create user due to missing required attribute

Article Id: 130126

Status: Published

Updated On: 27-03-2019 11:19

Products:

CA Identity Manager , CA Identity Governance , CA Identity Portal

Issue/Introduction:

Users in Provisioning but not IM.

etanotify.log:

20190227:123324:TID=f10b70:A: ALERT: Payload rejected by IMS: Unable to submit create user due to missing required attribute. Missi
20190227:123324:TID=f10b70:A:+ng attribute: givenName
20190227:123324:TID=f10b70:A: Payload:
20190227:123324:TID=f10b70:A: <Request>

Environment:

Release:
Component: IDMGR

Resolution:

As user shows up in Provisioning but not IDM this is an inbound synchronization issue.

A required attribute not being sent by IM. In this case its the required field "given name."

This global user is missing this attribute.

If E&C you would need to create a dummy test for given name to meet the requirement.

If manual then its missing the given name. Give it given name and run the sync again.