PAM Client showing "Undefined Resource"

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Article ID: 130100

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

PAM Client under dashboard "Credential Management" shows passwordsOutOfsync as "Undefined Resource" also same for passwordsChangeOverTime: "Undefined Resource" as shows in this screenshot:


<Please see attached file for image>

User-added image

Cause

The java applet during the loading page was causing this issue.

Environment

CA PAM Client version 3.2 in cluster
CA PAM Client installed on Windows Workstation

Resolution

Please, just to do this steps to resolve it:

1) logoff  from CA PAM Client
2) login in CA PAM Client 
3) Check that issue is not present anymore.

Attachments

1558688005888000130100_sktwi1f5rjvs16fhg.png get_app