No data stored from cdm probe

Article Id: 130089

Status: Published

Updated On: 27-03-2019 01:26

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

Some hosts have no metrics for cdm probe in the USM despite the probe collecting and publishing data.

Cause:

There is a mismatch between the device and QoS information where the device is discovered with its short name but QoS being published with FQDN.

Environment:

UIM 8.51
cdm 6.34
Windows Server 2016

Resolution:

Configure the cdm probe with 'Send short name for QoS source' and wait until a few data collection cycles have taken place. The metrics should be displayed correctly under the device in the UMP after that.