No data stored from cdm probe

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Article ID: 130089

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Some hosts have no metrics for cdm probe in the USM despite the probe collecting and publishing data.

Cause

There is a mismatch between the device and QoS information where the device is discovered with its short name but QoS being published with FQDN.

Environment

UIM 8.51
cdm 6.34
Windows Server 2016

Resolution

Configure the cdm probe with 'Send short name for QoS source' and wait until a few data collection cycles have taken place. The metrics should be displayed correctly under the device in the UMP after that.