ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Agile Central (Rally) Sync job will cause BG to fail with OutOfMemory when SQL trace is enabled


Article ID: 130078


Updated On:


Clarity PPM SaaS Clarity PPM On Premise


1. Connect to Clarity NSA - Logs and make sure you see that:
Trace Jobs disabled
SQL Trace Enabled
2. Sync few hundred projects with Agile Central Sync job
Expected Results: The job to run fine as Trace Jobs is disabled (no tracing expected on Jobs)
Actual Results: The job takes a huge amount of memory which can crash the BG and cause OOM outage
In the Java heap dump we can see the amount of memory is taken by:
Performance Monitor
com.niku.union.performance.TimingElement @ 0x88397178


This is caused by DE48362


Release: CODFSS99000-15.5-PPM SAAS FedRAMP-Sandbox-Small Environment


DE48362 Agile Central (Rally) Sync job will cause BG to fail with OOM when SQL trace is enabled

This is currently in review by Engineering.
To prevent this issue from happening we have to disable the Action trace on the environment.