CA Service Desk Manager 14.1.05
CA Service Desk Manager 17.1
Note: In earlier versions, a patch containing the fix to problem USRD 2726 is a prerequisite to following the Resolution.
Please see the Cause section of knowledge article below. Problem may present if the given server has a dual NIC configuration
Please see the Resolution section of knowledge article KB000107072 described below:
bpvirtdb_srvr shutdown and restart repeatedly