Error in event_disp_error_file on 10.3.1 on Linux servers.

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Article ID: 130021

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Updated On:

Products

CA Spectrum

Issue/Introduction

After upgrading to version 10.3.1 there are a lot of error messages in the event_disp_error_file.
All these errors (nearly 1,000 entries) point to just 2 files.
 
3/18/19 5:44:20 PMError in file ./CsVendor/SDN/EventDisp, line 26: CA.EventCondition Missing parameter number 2
3/18/19 5:44:20 PMError in file ./CsVendor/SDN/EventDisp, line 26: CA.EventCondition Missing event information input string
3/18/19 5:44:20 PMError in file ./CsVendor/SDN/EventDisp, line 26: CA.EventCondition Error parsing evaluation condition string (" "): syntax error
3/18/19 5:44:20 PMError in file ./CsVendor/SDN/EventDisp, line 26: CA.EventConditionFailed to parse evaluation condition string (" "): could not generate condition
The event rule CA.EventCondition is aborted due to errors.
No valid event code at start of line 27 of event disposition file ./CsVendor/SDN/EventDisp
....
...
Error parsing severity map ./CsVendor/Versa/SeverityMaps/alarmSeverity: syntax error Unparsed remainder: syntax error Unparsed remainder: syntax error Unparsed remainder: 

Cause

/CsVendor/SDN/EventDisp
and 
/CsVendor/Versa/SeverityMaps/alarmSeverity 

This is caused by 2 EventDisp file being incorrectly formatted to  DOS format

Environment

CA Spectrum 10.3.1 installed on Linux

Resolution

and solution as to convert it to UNIX format.

dos2unix /CsVendor/SDN/EventDisp
dos2unix /CsVendor/Versa/SeverityMaps/alarmSeverity 
restart the SS 

Please Note
If these files were in the SPECROOT/Custom folder, there is an alternative to a restart of the SpectroSERVER:
you can update the event configs from the SpectroSERVER control on the VNM model.
Outside of the custom folder, a restart is required.

 

Additional Information

This was documented in DE405049 and has been fixed in 10.3.2