Unable to get data from vCenter 6.7
Article ID: 130005
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
vmware probe stopped working after vCenter is upgraded from 6.5 to 6.7
The probe was working before vCenter was upgraded.
Error in vmware probe log :
(12) login failed, VMWare API is unavailable:
Exception caught trying to invoke method RetrieveServiceContent; nested exception is:
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
The probe was working before vCenter was upgraded.
Error in vmware probe log :
(12) login failed, VMWare API is unavailable:
Exception caught trying to invoke method RetrieveServiceContent; nested exception is:
javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
Environment
VMware probe 6.87
VMware vCenter Server 6.7
Cause
Older version of vmware probe is not compatible with vCenter 6.7.
Resolution
Upgrade to vmware probe 7.14 which is compatible with vCenter 6.7.
Additional Information
vmware probe Revision history available at
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/monitoring/clouds-containers-and-virtualization/vmware-vmware-monitoring/vmware-vmware-monitoring-release-notes.html#concept.dita_1190ac7f2dc54464b2a21bf8d8f0ca65abe0a432_RevisionHistory
Feedback
Yes
No
Powered by
