Error when clicking view password

Article Id: 129990
Status: Published
Updated On: 25-03-2019 12:42
Products:
CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager (PAM) , CA Privileged Access Manager (PAM)
Issue/Introduction:

When attempting to view a password on a particular device in PAM, the PAM End-User gets the following error:

HTTP Status 404 - /cspm/gk2pa_password.html, description The requested resource is not available." 

Environment:

PAM 3.x

Resolution:

The PAM End-User only had the Standard User Role with the only "View Account Password" on the Credential Management Group.
We added the following additional 2 roles to the Credential Management Group, which resolved the issue:

  1. "Get Password View Policy" 
  2. "Get Target Account"