Error when clicking view password

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Article ID: 129990

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Updated On:

Products

CA Privileged Access Manager - Cloakware Password Authority (PA) PAM SAFENET LUNA HSM CA Privileged Access Manager (PAM)

Issue/Introduction

When attempting to view a password on a particular device in PAM, the PAM End-User gets the following error:

HTTP Status 404 - /cspm/gk2pa_password.html, description The requested resource is not available." 

Environment

PAM 3.x

Resolution

The PAM End-User only had the Standard User Role with the only "View Account Password" on the Credential Management Group.
We added the following additional 2 roles to the Credential Management Group, which resolved the issue:
  1. "Get Password View Policy" 
  2. "Get Target Account"