DevTest 10.6.0 Enterprise Dashboard Internal Queue size exception

Products

• CA Application Test
• CA Continuous Application Insight (PathFinder)
• Service Virtualization

Issue/Introduction

We are getting the below error in our DevTest v10.6 enterprise dashboard.

Also the Enterprise dashboard service is consuming 70% of the system CPU constantly.

Registries connected to this enterprise dashboard also having some error related to sending the data back to enterprise dashboard.


2019-01-14 14:31:40,153Z (09:31) [qtp1836233846-967] ERROR com.ca.dradis.BeanProcessor - error adding object to internal receiver queue. queue size=102400
2019-01-14 14:31:40,153Z (09:31) [qtp1836233846-967] ERROR com.ca.dradis.service.RegistryService - failed to save component access event: com.ca.dradis.util.ReceiveQueueException: Could not enqueue message!

Environment

Release:
Component: ITKOTF

Cause

N/A

Resolution

Open a support case and refer to DE495909