APM Client error

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Article ID: 129961

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Updated On:

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

What is the cause and possible solution to the error below?
java.lang.NoClassDefFoundError: com/wily/agent/main/IntelligentInstrumentationShim server1 2019-03-21 11:03:22,553 ERROR MessageReader failed to read message batch. java.lang.NoClassDefFoundError: com/wily/agent/main/IntelligentInstrumentationShim at com.guidewire.pl.cluster.internal.broadcast.database.DatabaseBroadcastTransportBase$ReaderThread.readBatches(DatabaseBroadcastTransportBase.java)

Cause

Issues with deep instrumentation

Environment

All supported releases.

Resolution

Disable Deep instrumentation:
introscope.agent.deep.instrumentation.enabled=false introscope.agent.deep.trace.enabled=false