Admin user unable to delete Data sources in Performance Management

Products

• CA Infrastructure Management
• CA Performance Management
• Network Observability

Issue/Introduction

I am logged into the NetOps Portal console as the Admin user, but I am unable to delete an existing data source, the delete data source option is grayed out.

Environment

DX Netops Portal  3.7.x, 20.2.x, 21.2.x, 22.2.x, 23.3.x

Cause

By default, no one has the right to delete a data source to prevent causing data base issues.

Resolution

By default, the ‘delete data source’ role is not available to any users in NetOps Portal.

If you delete a data source, you MUST wait until it has been completely removed from the NetOps Portal console before adding another.
This is to make sure that the EM and DM services have cleaned up all remnants of that data source.
 
To add the needed role:
You will begin by going to Administration, user settings and selecting Roles.
Under Roles you will select Administrator and click Edit.
You will then select DX NetOps and click Edit.
Here you will see in the left pane "Delete Data Sources".
This can be added to the right pane by either double clicking or selecting once and click the right arrow.
After you will select OK followed by Save.

 Any user that is part of the Administrator Role will now have access to delete a data source.

** USE WITH CARE **