Clarity PPM: Jaspersoft Scheduled Reports Not Returning Results

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Jaspersoft Scheduled Reports are returning blank results with message:

No Data To Display

Environment

Release:
Component: ODJSP

Cause

There was an issue with the populate of the DWH tables required to generate the Jaspersoft reporting content, such as generating the report whilst the full Load DWH is running.

Resolution

1. Go to Home > Advanced Reporting > View > Repository
2. Select an example report  and right-click and select Schedule

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3. Click Create Schedule

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Enter the desired schedule.