UMP 9.02 upgrade ran against the uim server robot instead of the UMP robot
Article ID: 129874
Updated On:
Products
NIMSOFT PROBES
DX Infrastructure Management
Issue/Introduction
We successfully ran the UMP 9.02 upgrade from 8.51 and did not realized that the UIM server robot was the selected robot.
Need steps on removing UMP from the Primary server and installing UMP 9.02 to the UMP robot
Need steps on removing UMP from the Primary server and installing UMP 9.02 to the UMP robot
Cause
UMP was installed on the UIM Server robot
Environment
UIM and UMP 9.02
Resolution
1. Stop the Nimsoft Robot Watcher service on the UMP robot
2. Run the 9.02 installUMP.exe on the UIM server
3. In the Select Robot menu, confirm that the detected robot is the Primary server robot address
4. Select "Launch the uninstaller for UMP 9.0.2.0" and complete the uninstall process
5. Stop the Nimsoft Robot Watcher service on the UIM server
6. Delete the ..\Nimsoft\hub\robot.sds file on the UIM server
7. Start the Nimsoft Robot Watcher on the UIM server
9. Start the Nimsoft Robot Watcher on the UMP robot
10. Run the 9.02 installUMP.exe again on the UIM server
11. Confirm that the UMP robot address is detected in the Select Robot menu and complete install
2. Run the 9.02 installUMP.exe on the UIM server
3. In the Select Robot menu, confirm that the detected robot is the Primary server robot address
4. Select "Launch the uninstaller for UMP 9.0.2.0" and complete the uninstall process
5. Stop the Nimsoft Robot Watcher service on the UIM server
6. Delete the ..\Nimsoft\hub\robot.sds file on the UIM server
7. Start the Nimsoft Robot Watcher on the UIM server
9. Start the Nimsoft Robot Watcher on the UMP robot
10. Run the 9.02 installUMP.exe again on the UIM server
11. Confirm that the UMP robot address is detected in the Select Robot menu and complete install
Feedback
Yes
No
Powered by
