BG can crash with OutOfMemory due to too many NMS messages and the crash will reoccur

Article Id: 129871

Status: Published

Updated On: 20-08-2019 13:27

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM On Premise

Issue/Introduction:

BG crashes due to many NMS messages, too many events that just got the BG overloaded.
BG is not able to efficiently recover from those.

This may lead to situations in which BG services consistently crashes every hour/two.
This is a design bug.

Environment:

Release:

Component:

Resolution:

This is reported as DE48307 and fixed in Clarity 15.7