Datacom MUF gets DB01004E - PXX AREA I/O ERROR at shutdown
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Article ID: 129845
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Updated On:
Products
DatacomDATACOM - ADCISCOMMON SERVICES FOR Z/OS90S SERVICESDATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OSCOMMON PRODUCT SERVICES COMPONENTCommon ServicesCA ECOMETER SERVER COMPONENT FOCEasytrieve Report Generator for Common ServicesINFOCAI MAINTENANCEIPCUNICENTER JCLCHECK COMMON COMPONENTMainframe VM Product ManagerCHORUS SOFTWARE MANAGERCA ON DEMAND PORTALCA Service Desk Manager - Unified Self ServicePAM CLIENT FOR LINUX ON MAINFRAMEMAINFRAME CONNECTOR FOR LINUX ON MAINFRAMEGRAPHICAL MANAGEMENT INTERFACEWEB ADMINISTRATOR FOR TOP SECRETXpertware
Issue/Introduction
CA Datacom Multi User Facility (MUF) region is correctly shut down and the DBMUFPR step returns RC 0 but a SNAP dump (ID=20) is generated on the MUF joblog while the following messages can be found on the JESMSGLG: DB01004E - PXX AREA I/O ERROR DB01001W - PXX AREA FULL DB00202I - MULTI-USER DISABLED
Environment
CA Datacom/DB or CA Datacom/AD 14.0 and above
Cause
The errors are returned because the PXX dataset is shared with another MUF region (a member of the same MUFPLEX, a shadow MUF or a completely different one)
Resolution
Each region must have its own PXX and this dataset cannot be shared with any other Datacom MUF region. This requirement is clearly stated on KB000025223 for Primary/Shadow configuration.