How to avoid having a default service option selected in Service Catalog?

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Article ID: 129833

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



How to avoid having a default service option selected? We need for Service Catalog offering to avoid having a service option selected when it's loaded

Environment

Release:
Component: USVCT

Resolution

1. Log into Service Catalog as an administrator
2. Catalog tab > Service Offerings > Offering
3. Select Offering > Go to Definition Tab > Edit Offering Selection > Expand > Uncheck > Check Service Option set by default. In this way there won't be a default service option selected.