How to avoid having a default service option selected in Service Catalog?
Article ID: 129833
CA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
How to avoid having a default service option selected? We need for Service Catalog offering to avoid having a service option selected when it's loaded
Release: Component: USVCT
1. Log into Service Catalog as an administrator 2. Catalog tab > Service Offerings > Offering 3. Select Offering > Go to Definition Tab > Edit Offering Selection > Expand > Uncheck > Check Service Option set by default. In this way there won't be a default service option selected.