Where to set the code in the offering to trigger based on the event filter in Service Catalog?
Article ID: 129831
Updated On:
Products
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
The code is not defined in the right place
Where to set the code in the offering to trigger based on the event filter?
Where to set the code in the offering to trigger based on the event filter?
Environment
Service Catalog 14.1 and later
Resolution
1. Log into Service Catalog as spadmin or similar
2. Go to Catalog > Service Offering > Offering > Definition > Edit Service Option > Edit name > Options > Set Code
2. Go to Catalog > Service Offering > Offering > Definition > Edit Service Option > Edit name > Options > Set Code
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