How can I enable the debug traces for PAM Server Control?
Article ID: 129819
Updated On:
Products
CA Virtual Privilege Manager
CA Privileged Identity Management Endpoint (PIM)
CA Privileged Access Manager (PAM)
Issue/Introduction
In order to troubleshoot problems Broadcom support needs to obtain the PAM Server Control log files with the debug traces enabled.
How can I enable the debug traces for PAM Server Control?
Environment
PAM Server Control 14
Resolution
In order to enable the debug traces for PAM Server Control, please perform the following steps:
To collect the documentation perform the following steps:
- Stop AC
- In seos.ini set:
debug_level=low
trace_to=file
trace_to=file
- Start AC
To collect the documentation perform the following steps:
- Start trace by running: secons -tc -t+
- Recreate the problem.
- Stop trace by running: secons -t-
- Collect all the files in the $SEOSDIR\log folder.
- Compress them and upload them to the support case you be working with support.
Additional Information
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