Rally - On-premises: Failed to deploy OVF package error

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Article ID: 129811

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Updated On:

Products

CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

When trying to deploy an OVA file, VMware shows the following error:

Failed to deploy OVF package: The request was aborted: The request was canceled.


Additionally, the vSphere client console may show a a failed status with the message:

The task was canceled by a user

Cause

This is typically caused by a corrupted download.  Since the OVA is merely a TAR file, one way to verify the OVA file is to try to untar the file using 7-Zip in WIndows or the tar command in Mac/Linux.
 

Environment

Release:
Component: ACPREM

Resolution

If file corruption is determined to be the culprit, the resolution is to download the ZIP file again from the download site.