Email links open to Overview page after login on Clarity SSL
Article ID: 129809
CLARITY PPM FOR ITGCLARITY PPM FEDERALClarity PPM SaaS - ApplicationClarity PPM On Premise
After upgrade, we are no longer able to directly open notification links in Clarity on SSL (full and external). It takes users to the Home > General page, not to the URL in question. We used to be able to do this: 1. Get a link via email 2. Click on the link 3. If not logged into Clarity, we are prompted to log in 4. We login 5. We are directed to the action item, or timesheet as per the link URL
After upgrade, after login we are directed to Overview instead.
If we are logged in, then the link works fine.
Caused by a Login customization in clarity_main_min.js