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Azure Cloud and Service Desk
Article ID: 129803
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
CA Service Desk Manager
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Are there any known issues or considerations for placing CA Service Desk into the Azure Cloud?
Environment
CA Service Desk 14.1 and 17.x
All Supported Operating Systems
Resolution
Currently, Azure Cloud is not certified or supported with CA Service Desk.
This means if you place CA Service Desk into Azure Cloud, you could run into issues and these issues will be beyond the scope of Support.
If you do decide to proceed, you should test thoroughly to ensure that there are no major issues.
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