WSP on standalone server


Article ID: 129800


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


Online doc
has some description "We recommend to install the Web screen Painter on a different server than that of the CA Service Desk Manager" and this could
make some users think that WSP can be installed on a standalone machine. This tech doc makes clear that WSP has to be installed on some Service Desk server.

Can Web Screen Painter install on a standalone machine? Like a laptop or Windows 7 machine.


Service Desk/CMDB 14.1, 17.1, 17.2 on Windows and Linux/Unix


Currently this is not possible. For Conventional Configuration, WSP should be on either primary or secondary server; for Advanced availability , it should be on the background server.