CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
I am trying to update the subclass for an asset. What fields need to be mapped to update the subclass?
Release: Component: ARGIS
Verify the subclass exists for the family and class you are updating. Create a mapping for Asset (All Families) Map the following fields:
Asset Name --> Asset.Asset Name Class --> Asset.Asset Type Hierarchy.Class.Value Family --> Asset.Asset Type Hierarchy.Asset Family.Value Model --> Asset.Model.Model Name Subclass --> Asset.Asset Type Hierarchy.Subclass.Value
Asset Name should be set as a Primary Lookup. All other mappings should be set as Secondary Lookup.