Update subclass via Data Importer

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Article ID: 129792

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Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I am trying to update the subclass for an asset. What fields need to be mapped to update the subclass?

Environment

Release:
Component: ARGIS

Resolution

Verify the subclass exists for the family and class you are updating.
Create a mapping for Asset (All Families)
Map the following fields:

Asset Name  -->   Asset.Asset Name
Class  -->  Asset.Asset Type Hierarchy.Class.Value
Family  -->  Asset.Asset Type Hierarchy.Asset Family.Value
Model  --> Asset.Model.Model Name
Subclass  -->  Asset.Asset Type Hierarchy.Subclass.Value

Asset Name should be set as a Primary Lookup. All other mappings should be set as Secondary Lookup.