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Jaspersoft report export is failed for importing into different environment
Article ID: 129775
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Exporting both custom and OOTB reports is failing with " ExportRunnable,pool-14-thread-1:97 [root|superuser] - Export failed: java.lang.NullPointerException".
Jaspersoft Reports Server version 6.4.2
Errors in jasperserver.log file:
2019-03-19 10:05:57,177 ERROR ExportRunnable,pool-14-thread-4:97 [root|superuser] - Export failed:
java.lang.NullPointerException
at com.jaspersoft.ji.logging.audit.context.AuditContextImpl.createAuditEvent(AuditContextImpl.java:180)
at com.jaspersoft.ji.logging.audit.export.service.AuditCapableImportExportServiceImpl.startExport(AuditCapableImportExportServiceImpl.java:58)
at com.jaspersoft.jasperserver.export.service.impl.ImportExportServiceImpl.doExport(ImportExportServiceImpl.java:192)
at com.jaspersoft.jasperserver.remote.services.async.ExportRunnable.run(ExportRunnable.java:87)
at com.jaspersoft.jasperserver.remote.services.async.ImportExportTask$1.run(ImportExportTask.java:105)
at com.jaspersoft.jasperserver.api.logging.util.LoggableExecutorService$1.run(LoggableExecutorService.java:84)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Jaspersoft Reports Server version 6.4.2
Errors in jasperserver.log file:
2019-03-19 10:05:57,177 ERROR ExportRunnable,pool-14-thread-4:97 [root|superuser] - Export failed:
java.lang.NullPointerException
at com.jaspersoft.ji.logging.audit.context.AuditContextImpl.createAuditEvent(AuditContextImpl.java:180)
at com.jaspersoft.ji.logging.audit.export.service.AuditCapableImportExportServiceImpl.startExport(AuditCapableImportExportServiceImpl.java:58)
at com.jaspersoft.jasperserver.export.service.impl.ImportExportServiceImpl.doExport(ImportExportServiceImpl.java:192)
at com.jaspersoft.jasperserver.remote.services.async.ExportRunnable.run(ExportRunnable.java:87)
at com.jaspersoft.jasperserver.remote.services.async.ImportExportTask$1.run(ImportExportTask.java:105)
at com.jaspersoft.jasperserver.api.logging.util.LoggableExecutorService$1.run(LoggableExecutorService.java:84)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Cause
The errors look to refer to issues stemming from the audit module in applicationContext-audit.xml file. Whole blocks of audit logging was commented out on the Jaspersoft server.
Environment
Release: CODFSS99000-15.3-PPM SAAS FedRAMP-Sandbox-Small Environment
Component:
Component:
Resolution
We uncommented the audit blocks, restarted the server, and the issue was resolved. The recommendation was to not comment out whole sections of the map, and comment out only actual event entries if you want them excluded instead.
Feedback
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